We've tapped into Tracey for trip planning assistance for 4 trips now. We rate her a 5-star plus on all 4 categories of knowledge, response, helpfulness, and overall rating. She works tirelessly and quickly to dig into the questions we have thrown at her and to maybe come up with a different and better alternative. She went above the norm to help me out one time with reclaiming trip insurance when I was unable to go on a prepaid trip at the last minute. She provided all the information for the claim and through e-mails, held my hand and guided me through the process. She has also set up international flights at best rates and times for other family members. Can't say enough good about Tracey!
DR/SR
Bloomington, IL